Shipping & Delivery
We offer free standard shipping within India. However, it can differ for bulk orders.We take about 15 days to prepare the orders. This timeline is not applicable for customisations.
- Once your order is shipped, we estimate you will receive your order within 7 working days. If you are situated within Delhi-NCR area, the estimated delivery time would be 2-3 days. Unless otherwise specifically mentioned in the product details.
- In case you wish to receive the product before the timeline specified; please opt for Priority delivery. We charge ₹250 for express delivery (it may vary according to the number of items purchased).
- We provide a tracking number for every order once it has been shipped. You will receive communication regarding the tracking details so you can keep an eye on your package.
- Please note that our delivery timeline may be impacted by factors such as unexpected weather events, festivals and national holidays, which may delay the delivery of your order. We take no responsibility for the delay in delivery or damage caused by the delivery partner.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at handpaintedjourney@gmail.com within 2 hours of placing the order.
- For international shipping, please connect with us.
For any other queries related to shipping, feel free to message us on Instagram @handpaintedjourney.