Shipping & Returns Policy
- We offer free shipping within India. However, it can differ according to the number of items purchased.
- We do not offer cancellations. We take about 10-15 days to prepare the orders depending upon the waitlist. This timeline is not applicable for customisations.
- Orders are delivered within 5 to 6 working days after preparation. Unless otherwise specifically mentioned in the product details.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at handpaintedjourney@gmail.com within 2 hours of placing the order.
- We take no responsibility for the delay in delivery or damage caused by the delivery partner.
- For international shipping, please connect with us.
- We don’t offer returns as all these products are handmade and made to order. If you receive a damaged/incorrect order, do contact us within 48 hours of receiving the order, by emailing us at handpaintedjourney@gmail.com with your Order ID, and an image/video of the defect/item.